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For youGuidesBookings

Door scanning that still works when the venue Wi-Fi does not.

Use this as the quick event-day operating guide for door staff, managers, and promoters.

Before doors open

  • Invite door staff with scanner-only access.
  • Open the event scanner on every device before the rush starts.
  • Load the attendee list while the device has a strong connection.
  • Keep one manager device available for manual lookup and edge cases.

During check-in

  • Scan QR tickets from phone wallets, PDFs, or confirmation emails.
  • Use guest-list search when a buyer cannot find their ticket.
  • Let offline mode keep the line moving when the venue has bad signal.
  • Sync devices when reconnected so attendance and capacity stay accurate.

After the event

  • Review checked-in, no-show, and manual-override counts.
  • Use attendance data in settlement and post-event reporting.
  • Export attendee data when your team needs a clean reconciliation file.
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