Trust center

Transparent ticketing fees

Ticketing starts at 99 cents per ticket. Fees are shown before purchase.

Read pricing

Ticket check-in

Use your ticket QR code to check in at the event.

Scanner guide

Payouts and refunds

See payout timing, held funds, and refund information.

Payout policy

Public policies

Read the rules for using Urba.

View terms

Privacy and account controls

Your account, tickets, and reservations are private. Public event and organizer pages can appear in search.

Trust FAQ

Is Urba a ticketing platform?+

Yes. Urba includes event pages, paid and free tickets, ticket tiers, promo codes, guest lists, QR scanning, analytics, and settlement reporting for organizers.

How does Urba pricing work?+

Urba ticketing starts at 99 cents per ticket. Organizers do not pay monthly fees, setup fees, or lock-in contracts. Payment processing fees are shown separately from Urba service fees.

Can public events appear in Urba discovery?+

Public events can appear when people browse their city on Urba.