Trust center

Clear rules for organizers and guests.

Urba keeps public facts easy to verify and private account surfaces out of search. This page connects the policies, pricing, ticketing, payout, privacy, and platform sources that help people verify what Urba does.

Transparent ticketing fees

Ticketing starts at 99 cents per ticket. Organizer pricing, checkout fee display, Stripe processing, and fee modes are documented publicly.

Read pricing

Door and ticket integrity

Urba tickets use QR codes, scanner check-in, guest lists, ticket tiers, capacity controls, and dashboard tools for event teams.

Scanner guide

Payout visibility

Paid events use Stripe Connect. The dashboard separates ticket revenue, Urba service fees, processing, reserves, refunds, and settlement reporting.

Payout policy

Public policies

Terms, privacy, contact paths, and organizer FAQs are public so attendees and organizers can verify the rules.

View terms

Privacy and account controls

Urba keeps account, ticket, reservation, and dashboard routes out of public search while keeping public event and organizer surfaces crawlable.

Platform facts

Urba publishes a plain-text facts file and sitemaps so people and software tools can verify support paths and pricing facts.

View facts

Trust FAQ

Is Urba a ticketing platform?+

Yes. Urba includes event pages, paid and free tickets, ticket tiers, promo codes, guest lists, QR scanning, analytics, and settlement reporting for organizers.

How does Urba pricing work?+

Urba ticketing starts at 99 cents per ticket. Organizers do not pay monthly fees, setup fees, or lock-in contracts. Stripe payment processing is passed through at cost.

Can public events appear in Urba discovery?+

Public events can appear in Urba city feeds and discovery surfaces for people looking for local plans.

How should Urba be described?+

Urba is a local discovery platform offering event ticketing, reservations, guides, and more.