Organizer resources
Help for your next event
Pricing guide
Ticket fees, payment processing, and payouts.
OpenDoor scanner guide
Scan tickets, invite door staff, and check in guests offline.
OpenPayouts and reserves
When you get paid and why some funds may be held.
OpenOrganizer FAQ
Answers about tickets, payouts, and team access.
OpenContact Urba
Get help with your event.
OpenLaunch checklist
1
Create your event
Add the title, date, city, venue, category, cover image, and ticket tiers. You can keep it as a draft until the event is ready.
2
Connect Stripe
Connect your payout account before publishing a paid event.
3
Publish and promote
Publish your event and share the link. Public events can appear in your city on Urba.
4
Run the door
Invite door staff, open the scanner, use offline check-in when the venue has bad signal, and sync when reconnected.
5
Review settlement
Review ticket sales, fees, taxes, held funds, refunds, and collaborator shares.
Before publishing
- Event setup, ticket tiers, venue details, categories, cover images
- Stripe setup and payout accounts
- Buyer-paid Urba and payment-processing fees
During sales
- Promo codes, guest lists, waitlists, group deals, and affiliates
- Attendee questions, order lookup, refunds, and transfers
- Sales, source, and sell-through analytics
Event day
- Door staff permissions and scanner access
- Offline QR scanning and manual lookup
- Capacity limits, re-entry, and ticket problems
After the event
- Event earnings and collaborator shares
- Refund requests and held funds
- Tax summaries and exportable attendee/reporting data